Steve Jobs once said, "Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves." You know how important customers are to your business, but how do you really find out how customers are feel about their experience with your company?
The only way to truly know your customer's experience is to ask.
To help take the guess work out of the process, we have prepared a complete guide to assist you get your new customer feedback program fully implemented immediately.
Choose and customize any number of premade eCommerce Product Company survey templates
Distribute your survey using a variety of methods including:
With QuestionPro Push to Social, automate customer reviews based on their rating:
Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:
Analyze your feedback for success using a number of built in reporting and analysis tools, including: